THUKRAL AND CO PTY LTD – PRIVACY POLICY

    Sypher Space™ is fully owned and operated by Thukral and Co Pty Ltd (ABN: 29 639 496 629). We are committed to protecting the privacy, safety, and personal information of students, parents/carers, schools, and staff.

    This Privacy Policy outlines how Thukral and Co Pty Ltd collects, uses, stores, and manages personal information in connection with educational programs, workshops, incursions, holiday programs, and related services delivered under our brand portfolio, including Sypher Space™.

    1. Information We Collect

    Thukral and Co Pty Ltd may collect personal information including:

    • Student names
    • School and year group information
    • Medical conditions, allergies, or support needs
    • Attendance and participation records
    • Parent/carer names
    • Phone numbers
    • Email addresses
    • Emergency contact details
    • Booking and transaction records
    • Media consent preferences

    2. How We Collect Information

    Information may be collected through:

    • Online enrolment and booking systems including Try Booking
    • Website contact forms
    • Parent communications
    • School-based enrolment processes
    • Attendance systems and operational records
    • Email, SMS, or phone communications

    Parents/carers are responsible for ensuring information provided to us remains accurate and current.

    3. How We Use and Disclose Information

    Collected information is utilized strictly to:

    • Administer and safely deliver our educational, STEAM, and robotics sessions.
    • Communicate program updates, emergency notifications, and invoicing details.
    • Ensure proper duty of care regarding medical and specialized support requirements.
    • We do not sell, rent, or lease customer data to third-party marketing entities.

    4. Data Security and Retention

    We take all reasonable administrative, digital, and technical steps to protect personal information against loss, unauthorized access, or modification. Secure customer records are hosted via encrypted business cloud environments.